Welcome to the Prima Diagnostics website. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of them, please refrain from using our website.
1.1. The content on this website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for advice on any medical condition, diagnosis, or treatment.
1.2. Prima Diagnostics reserves the right to modify these terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.
2.1. Prima Diagnostics offers a range of diagnostic services, bookable online or at one of our centres in Bengaluru.
2.2. Appointments are subject to availability. We reserve the right to reschedule or cancel appointments at our discretion, and will notify you promptly to accommodate your needs.
2.3. Please provide accurate, up-to-date contact information when booking, for timely communication and service delivery.
3.1. Prices for tests and services may vary between Prima Diagnostics centres — please verify costs at your chosen location before booking.
3.2. Payment is due at the time of service. We accept cash, credit/debit cards, and digital wallets.
3.3. Additional charges may apply for contrast studies or extra areas screened beyond the initial test — these will be communicated during booking or at the time of service.
3.4. To cancel an appointment, contact the respective centre at least 24 hours in advance. Refunds, where applicable, follow our Refund & Cancellation Policy.
4.1. You agree not to engage in any activity that interferes with the website or disrupts the services offered.
4.2. You may not upload or share content that is unlawful, offensive, or infringes upon the rights of others.
4.3. Unauthorised use, copying, or distribution of content on this website — including logos, images, and text — is strictly prohibited.
We are committed to safeguarding the privacy of our website visitors and service users. See our Privacy Policy for details on how we collect, use, and protect your personal information.
Prima Diagnostics, its employees, and affiliates shall not be held liable for any direct, indirect, or consequential damages arising from the use of, or inability to use, this website or any services offered.
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.